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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristen Welch-Conner

October 30, 2024

5  out of  5
rating by Kristen Welch-Conner
"Jackie with Chuck Carnahan State Farm was hands down the best customer service I have ever encountered. She seriously went above and beyond to be sure I got things back on track (after a messy mom moment), she even set me up, so it did not happen again! Pleasantly surprised is an understatement!! Thank you Jackie!"
We responded:
"Kristen thank you souch for the 5⭐ review! Yes Jackie is awesome, we're so glad she helped you get everything squared away! You appreciate you guys and your business!"
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Chris Rutan

October 24, 2024

5  out of  5
rating by Chris Rutan
"State Farm is very pleasant, helpful, professional insurance. Jackie is so kind, smile and help me my needs auto/homeowner bundle insurance. She is a wonderful person. Thank you for everything."
We responded:
"Chris thank you very much for the 5⭐ review we appreciate your business. Jackie does such an awesome job with our customers, I'm glad she could help you with all of your auto and home needs!"
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Joseph Mazgaj

August 19, 2024

5  out of  5
rating by Joseph Mazgaj
"Chuck came out to my home years ago, when I first moved back to the area, and his assistant Kaylee Policy took care of me more recently when I came back to State Farm. They are a wonderful group of people."
We responded:
"Joseph thank you for the 5 ⭐ review and the kind words! We appreciate you and your business!"
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Jan Burke

August 7, 2024

5  out of  5
rating by Jan Burke
"I am so impressed with everyone at this State Farm Agency. All that I spoke to were knowledgeable, professional, kind, and compassionate. My agent is Amanda Kerr and she is beyond awesome. She assisted me with my auto, personal liability and farm homeowner's insurances in such a professional, efficient, friendly manner. She is an exceptional person and insurance agent. She spent a lot of time explaining all details to me in a manner that I could understand. I am so grateful to Amanda for all of her exceptional time and assistance. Thank you!! I am now a proud and grateful customer of State Farm."
We responded:
"Jan, Thank you for the 5* review! I am so glad Amanda was able to give you remarkable service, with auto, liability and farm needs!! She is awesome at helping out customers! ⭐⭐⭐⭐⭐"
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K Morris

August 2, 2024

5  out of  5
rating by K Morris
"Would like to thank Amanda Kerr for her excellent service in having my auto insurance taken care of in an extremely professional manner...Really appreciate all that you have done Kevin Morris"
We responded:
"Kevin, Thank you for the 5* star review! We are extremely happy that you were provided excellent customer service. Thank you for your business!"
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alisha stockdale

July 29, 2024

5  out of  5
rating by alisha stockdale
"Chuck Carnahan State Farm is always supportive."
We responded:
"Alisha that you for the 5⭐ review! We appreciate you taking the time to review our business!"
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Thomas Palko

July 10, 2024

5  out of  5
rating by Thomas Palko
"Great experience with State Farm and especially Amanda Kerr. She provided great service, high level of professionalism and was very prompt. Amanda was awesome! I highly recommend."
We responded:
"Thomas thank you for the 5⭐ review and recommending us! We appreciate your business!"
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Randy Bolding

April 5, 2024

5  out of  5
rating by Randy Bolding
"I recently moved to another state. If I could have kept Chuck, and his staff I would have valued their service. For the past years they treated me with respect and was always there for all my insurance needs. I’m very happy for choosing Chuck Carnahan."
We responded:
"Randy, we appreciate you, thank you for the 5* review and the kind words! All the best to you!"
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Agustin Ibarra

March 1, 2024

5  out of  5
rating by Agustin Ibarra
"I highly recommend Amanda and Chuck for your insurance needs, I am very impress by there honesty with there customers. This gives me a peace of mind.Thank you Amanda and Chuck.Very pleased customer."
We responded:
"Thank you for the kind words and placing your trust with us! We appreciate you leaving us a 5 star review and trusting us with all of your insurance needs!"
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Whitney Giles

January 19, 2024

5  out of  5
rating by Whitney Giles
"I’ve been wanting to switch from Progressive to State Farm for quite some time now, and I finally got around to completing the process. I had the pleasure of speaking with the registered representative Amanda Kerr for agent Chuck Carnahan who did an amazing job at answering all of my questions and concerns. She adjusted the perfect insurance quote and got everything set up and ready to go for me. Highly recommended."
We responded:
"Whitney, thank you for the 5 * review, we are so glad you had an amazing experience transferring over to our State Farm family! We greatly appreciate your business!"
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Fab Ber

January 11, 2024

5  out of  5
rating by Fab Ber
"Wonderful Representative very helpful and listen to me about what I want and help me 💯% Amanda Kerr"
We responded:
"I am so glad you had a wonderful experience with Amanda! We appreciate your business! Thank you for taking the time to leave us a review!"
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Ryan Nichols

January 10, 2024

5  out of  5
rating by Ryan Nichols
"Amanda was great in helping me switch my insurance over and saving me money on the switch!!"
We responded:
"Ryan, thank you for the 5* review! So glad we could help you save money on your insurance!"
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Perry Campayno

January 6, 2024

5  out of  5
rating by Perry Campayno
"Since my initial contact with Amanda Kerr I was thoroughly impressed. Naturally my interest at first was being able to deal directly with one of the foremost insurance carriers in the nation but then when Amanda started the sales process I was even more impressed with her great followup. She has been more attentive to what I was trying to do, and empathetic to my apprehensive feelings about canceling my present sales agent from CSC Insurance representatives for Travelers. I have never had anyone more knowledgeable with insurance than Amanda. I'm very comfortable knowing her and my decision to go to State Farm. Thank you again Amanda"
We responded:
"Perry, thank you for 5* review! Amanda does a fantastic job helping our customers transition over and choose the correct coverages for their needs! Glad to have you join our family!"
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George Krencik

January 5, 2024

5  out of  5
rating by George Krencik
"Amanda was friendly and very professional to deal with,I would give her ten stars if I could."
We responded:
"I'm glad you had a 10* experience George! Amanda does a wonderful job taking care of our customers! Thank you for the review we appreciate it!"
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Jeremy Curry

January 1, 2024

5  out of  5
rating by Jeremy Curry
"Amanda was great & super helpful with helping me get setup with insurance on my new car. I was able to get my vehicle the same day, on a holiday week nonetheless! She had me set up in a few hours and was a pleasure to deal with. Also, they are super reasonable on their prices compared to competitors."
We responded:
"Jeremy thank you for the 5 * review we appreciate your business and glad we could help you out with all of your auto insurance needs!"
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Larry Ford

October 31, 2023

5  out of  5
rating by Larry Ford
"Takes time to explain everything"
We responded:
"Larry thank you for the 5🌟review! I'm glad you had a great experience with our office! "
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Tomē Custer

October 26, 2023

5  out of  5
rating by Tomē Custer
"When searching for a new insurance provider, I got an online quote from State Farm, which was followed up personally by Kaylee, from Chuck Carnhan's office. She was extremely helpful and patient while we were scheduling a time to speak directly. Once we did, she was absolutely wonderful - I had a lot of questions about auto and renter's insurance and she answered them all, offered up suggestions to help me both save money and stay covered, and went above and beyond. I then got to speak with Amanda in the same office to finish my signing up for 2 new policies, and she was just as wonderful - helpful, so friendly, and a pleasure to speak with. Both went above and beyond for me and my needs and weren't just helpful and professional - I felt like I was being personally welcomed and not just treated like another name on the list. I cannot say enough about the service I received and I cannot recommend them and this office highly enough."
We responded:
"Tomē, Thank you for the 5 🌟review and trusting us with your auto and renter's insurance! We appreciate your business! I'm glad you had a remarkable experience starting your policies with my Agency!"
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Chrissy G

September 5, 2023

1  out of  5
rating by Chrissy G
"It was great until it wasn't, paper work got screwed up and they decided to triple charge me and was paying on a car that was totaled and had to fight for 11 months ... finally after 40 yrs changed companies"
We responded:
"Taking care of our customers is a top priority, please reach out to our office so we can discuss this situation and answer any questions you may have. "
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Victoria Santucci

September 4, 2023

5  out of  5
rating by Victoria Santucci
"Amanda Kerr was AWESOME getting my husband the coverage my husband and I needed on our vehicles and home at an AFFORDABLE price. Thank you so much!"
We responded:
"Thank you for trusting us with your business, we appreciate the opportunity to help you out with your home and auto needs! "
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shannon durbin

July 25, 2023

5  out of  5
rating by shannon durbin
"Amanda Kerr provided prompt and timely quotes to fit all my personal and business needs. She made my decision and transition from my current carrier and agent seamless. Amanda is the epitome of excellence. I appreciate her listening to my needs, going above and beyond to find coverage that was not only less expensive, but overall better coverage!! Great Job Amanda Kerr on putting your customers first! I will share my positive experience with friends and family in effort to gladly redirect their insurance needs to you!! Thank you for your detailed communications in relation to each coverage option and affording me the opportunity to make a well informed decision."
We responded:
"Shannon thank you for the 5* review. I'm very glad Amanda was able to help you choose the correct coverages and work with you seamlessly throughout the process! We appreciate you!"
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Beth Zmija

July 19, 2023

5  out of  5
rating by Beth Zmija
"Amazing staff! Always so helpful."
We responded:
"Thank you Beth for the 5 star review, we really appreciate it! Thank you for trusting us with your home and auto business! #heretohelp"
Profile photo of Edward Kelley

Edward Kelley

July 18, 2023

5  out of  5
rating by Edward Kelley
"I just wanted to say that my dealings at this agency were with Amanda Kerr. I am a Product Specialist at Budd Baer Mazda, so I am NOT actually even a customer of this agency. Yet, I was treated as if I were. I have dealings with many different staffers and agents at insurance companies as I try to secure updated insurance cards for MY customers. Amanda was Pleasant, Professional, Positive, Polite and she represented herself AND her agency EXTREMELY well. She got me EVERYTHING that I needed AND she did it Quickly, WITH A SMILE ON HER FACE! I could just tell, even over the phone!"
We responded:
"Edward thank you for the 5 star review we really appreciate it! Amanda is wonderful with our customers, a true professional! We take pride in making sure all of our transactions are done in a timely and professional manner, customer or not (yet)!"
Profile photo of Caroline DePhillips

Caroline DePhillips

June 30, 2023

5  out of  5
rating by Caroline DePhillips
"Amanda Kerr has been helping me with my insurance for over 4 years and I couldn’t be happier. She helped set up my auto & life insurance. Chuck Carnahan has a great team that always go above and beyond to help."
We responded:
"Caroline, thank you for the kind words and the 5 star review!! We appreciate you and your business! Yes Amanda does a fantastic job helping our customers with all of their insurance and financial services needs!"
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Greg Kerr

June 26, 2023

5  out of  5
rating by Greg Kerr
"Chuck Carnahan and his staff are all top of the line. Especially Amanda Kerr, she is not only the most knowledgeable when it comes to life insurance as well as home and auto, she takes great pride in making sure the customer gets the exact coverage needed."
We responded:
"Greg thank you for the 5 star review! Amanda is great at helping our customers choose the right life insurance plan for themselves and their family. Thank you for trusting us with your business!"
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Sara Morgan

June 22, 2023

5  out of  5
rating by Sara Morgan
"Amanda Kerr is an absolute pleasure! She is always willing to answer all my crazy questions."
We responded:
"Sara, thank you for the 5 star review, and yes she is! She is always willing to help our customers with all of their insurance and financial services needs..and answer their questions no matter how crazy they may seem!"